Everyone banks differently, and with SCCU, you've got options for how you access your money. Whether it's tap and go, keeping track using the app or staying informed with the security alerts, below are the most common ways to help you with your banking.
100% Recyclable Visa Debit Card
Use money from your transaction account anywhere Visa is accepted. You can withdraw money using ATMs and make payments with Visa Paywave.
Apply for Visa Checkout100% Recyclable Visa Debit Card
Frollo
We have now partnered with Frollo, one of Australia’s leading money management apps.
Learn moreFrollo
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Mobile App
Add and Edit Payees and Biller details
When viewing your accounts, select ‘Manage Payees’ in the ‘Payments’ menu, tap the Payee or Biller you’d like to edit and follow the prompts.
View SCCU Products
Select the Products tile to view information about SCCU products and services.
Savings Goal
Saving for a holiday? A wedding? A new home? Set up a savings goal and stay on track!
My Face ID no longer works on this upgrade
When downloading new Version, you will need to uninstall and re-install the App, as Face-ID is now a separate feature and setting.
How do I know if I’m logged in
If your welcome screen says “Welcome name” with a last login time and date, and a ‘logout’ button you are logged in – simply navigate to the main menu or quick access buttons at the bottom of the screen to manage your banking.
I cannot progress past the ‘login’ page
Try to uninstall and re-install the App. If this does not fix the error please call our customer service centre. This error is occurring primarily for customers with an Alphanumeric (SURNAMEXX) rather than a numeric login (Customer Number).
Do I need my customer number and password to reinstall?
Yes, you will need your Netbanking login details. You can call our customer service centre if you’re having any trouble with logins
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Visa Debit Card
Card lost or stolen?
Think your card may be lost or stolen? Call 1800 621 199 (Australia Only). Overseas? Find the number you need here.
Visa Checkout
VISA Checkout is a secure way to conveniently pay online.
Speed through online checkouts by clicking the VISA Checkout button and sign in with your email address and password. Just confirm your payment preferences, click pay and you’re done!
With VISA Checkout you can use your VISA Debit or any other major credit or debit card through a single service.
To help you better asses if these products are right for you please reach out to our team or read through our Target Market Determinations (TMD), designed to help you make an informed decision that is consistent with your objectives, financial situations and needs.
How do I get my 100% recycled Visa Debit Card?
The recycled debit cards are sent to new customers and existing customers when you require card replacement due to expiration or being lost/stolen. You can read more about the recycled cards here.
Latest Security Alerts
We want you to feel safe, secure and in control. Visit the SCCU Security Centre to learn more about safeguarding your data and what we’re doing to protect you, your accounts and your money.
SCCU Security Centre
