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Information for customers affected by floods

Find out more about branch operations, local updates and assistance.

Information for customers affected by severe weather events & floods in NSW and QLD.

Contact Us

We're here to help! We understand this is a difficult time and we are here to support you and our community.

Customers requiring assistance or experiencing hardship please call us on 1300 360 744 to discuss your personal situation.

Claims & Assistance

Please call 1300 555 030 or submit your claim online.

Government Assistance for Business and Individuals

Australian Government Emergency Information Line 180 22 66

Assistance for personal hardship 1800 018 444

Assistance for businesses 1800 678 593

All SCCU branches are open as normal (Mon-Fri, 9am to 5pm*).

Lismore will begin trading as normal from Monday 10th April 2017.


*All branches open at 9:30am on Wednesday.

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