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Our Customers

Read what our customers have to say about banking with us!

Find out more

Our customers are our biggest advocates. Everything we do is aimed at helping you realise your dreams for the future

Your feedback is important to us. We welcome compliments regarding our people, products or services.

Open an account with SCCU:
  • Call us on 1300 360 744
  • Visit your nearest SCCU branch
Switch your banking to SCCU:

If you are switching to SCCU from another financial provider, let us do the hard work for you. We'll help you contact your old financial institution to obtain a list of all your regular payments and take care of the switching process. Find out more:

  • Call us on 1300 360 744
  • Visit your nearest SCCU branch

There are many benefits for you and your local community when you bank with Southern Cross Credit Union:

  • Access to a full range of banking and financial products
  • Our profits are reinvested to benefit our customers
  • We support the local community and local businesses
  • Friendly, personal, star service - we have time for you!
  • Your deposits stay local and are recycled as loans to your fellow customers

Need more information?

Contact Us

"Thanks so much for being so on to it, personable and just plain nice. Southern Cross Credit Union rocks because of the staff like you. Mahalo and Aloha"

 

"I am writing this letter to express my sincere gratitude towards Stephen Distant, from the Tweed Heads South branch. I have known Stephen for the past 6 years both as a personal banker and also as our business banker. Stephen excels over any other “big banks”. He understood us and what we wanted to achieve. He knew we had goals and knew how we were going to achieve them. He has a genuine interest in his clients and a passion for understanding small business. Stephen is an absolutely incredible bank manager who I will recommend to anybody looking to change banks or wanting to invest in small business."

 

"Many thanks again for all the proficient service and cheerfulness that I find when I call in at your office. All the very best to you!"

 

"My son had applied at another Bank and was approved with us as guarantor, at the last moment there was a problem with the loan and I contacted Mitch to ask for advice and help. Within 24 hours Mitch had all the paper work set in place and ready to submit to the loans department. I had contacted Mitch on the Wednesday and by Friday afternoon the loan contracts were signed and delivered. I cannot thank Mitch enough for the professionalism and the support he gave to my son and myself."

Love banking with us? Our team love receiving your compliments:

Use our online enquiry form
Email Us: This email address is being protected from spambots. You need JavaScript enabled to view it.
Call us: 1300 360 744
Call us from overseas: +61 2 6672 2744
Write to us: PO Box 1602 Kingscliff NSW 2487

We take your feedback seriously. If you have a comment to share, please get in touch.

Use our online enquiry form
Email Us: This email address is being protected from spambots. You need JavaScript enabled to view it.
Call us: 1300 360 744
Call us from overseas: +61 2 6672 2744
Write to us: PO Box 1602 Kingscliff NSW 2487

Please refer to our Complaints and Dispute Resolution brochure for more information.

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