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Meet The Team

Our people are our greatest asset

Meet the team

At Southern Cross Credit Union, we understand our people are our greatest asset.

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Home Loan Specialists

Byron Bay

Amanda Petersen
Phone: 0437 480 663

Having lived in the Northern Rivers since childhood, Amanda has an affinity with our local area. Since entering the finance industry over ten years ago, Amanda has continually prided herself on helping individuals, businesess and Organisations navigate the complexities of financial products, whether it be from 'behind the counter' or as a Home Loan Specialist.


Cabarita Beach & Tweed Heads Region

Rachael Batchelor
Phone: 0400 435 024

Rachael is the Home Loan Specialist at our Tweed City Financial Service Centre, and is happy to see customers at a convenient location and time - because we understand it can be difficult to get in to see us between 9 and 5.  She looks after our customers in the Tweed Coast and Cabarita areas.

Rachael is passionate about building strong relationships with her customers and gaining a deeper understanding of their goals, dreams and aspirations. She takes the time to get to know each and every customer to establish a true understanding of their individual needs.

Having worked in financial services for more than 28 years, Rachael looks forward to using her experience to assist you with all your banking needs.

 

Murwillumbah & Mullumbimby Region

Todd Savins
Phone: 0476 811 290

Todd joined SCCU back in 2008 as a Loans Officer at the Mullumbimby branch. Since that time Todd has held various lending and leadership positions and is now the Home Loan Specialist for the Murwillumbah & Mullumbimby area. With a Certificate IV in Financial Services and extensive experience in our local region, Todd's goal is to help our customers have a positive experience when it comes to buying or refinancing their home.


Ballina & Lismore Region

Daniel Roff
Phone: 0476 802 484

 

 

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Branch Managers

Ballina

Kym Lawler

Kym has worked in the financial industry for more than 23 years, in Sydney and more recently on the Far North Coast. Kym joined Southern Cross Credit Union as Branch Manager for Byron Bay and Lennox Head in 2015.

Kym has qualifications in Financial and Banking Services, Banking Services Management and Frontline Management. Kym is committed to empowering her team through development and coaching. She values the business of our customers and genuinely cares about their financial goals and helping people plan for the future.


Byron Bay

Amanda Petersen

Having lived in the Northern Rivers since childhood, Amanda has an affinity with our local area. Since entering the finance industry over ten years ago, Amanda has continually prided herself on helping individuals, businesess and Organisations navigate the complexities of financial products, whether it be from 'behind the counter' or as a Home Loan Specialist. 


Cabarita

Simone Millar

Simone has been in the banking industry since 2010 and is committed to empowering people to take control of their finances. She loves meeting new people and building relationships with small businesses and community groups.

Simone was previously the Branch Manager at Cabarita and has recently moved to Murwillumbah where she is driven to educate the local community on what SCCU stands for and ensure all customers experience our 5 Star Service.


Lismore

Kassandra Sheaffe

Born and bred in the Northern Rivers, Kassandra has a background in retail management and made the switch to the financial services industry in recent years. With a passion for teaching and personal development, Kassandra's goal is to assist residents of the Lismore region to get the most out of their banking experience.


Mullumbimby

Jess Shepherd

For over 15 years Jess has successfully managed businesses in the Finance and Fitness sectors; most recently running a Mortgage Broking Business for the past seven years.  She holds a Diploma of Finance and Mortgage Broking, Advanced Diploma of Financial Planning and is currently completing a Masters in Finance. Her goal is to use this experience to help our Northern Rivers residents to achieve their personal and financial objectives whilst connecting with and becoming involved in the wider community.


Murwillumbah

Drue Hutchinson

 

Tweed City

Tara Armbruster

Tara is an experienced banking and finance professional having held a diverse range of roles across the finance, customer service and telecommunication industries.

She is focused on delivering exceptional customer experiences and building meaningful relationships with customers, team members and the community.


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Premium Banking

Head of Premium Banking

John Cutler
Phone: 0488 162 009

John joins SCCU with over 30 years banking experience in leadership positions within Corporate and Business Banking, as well as Retail and Franchise banking.

John is passionate about the Gold Coast and Northern Rivers regions, having previously been involved in the Institute of Business Leaders, RDA Gold Coast, Gold Coast Economic Advisory Board, and guest lecturer at Bond University.

John brings a wealth of experience to SCCU and shares our passion for establishing meaningful relationships with our customers and our communities through the delivery of exceptional customer service.


Premium Banker

Steve Distant
Phone: 0401 036 535

Steve has more than 15 years’ experience in finance and banking and has lived in the Tweed Heads region since 1999.

Steve loves helping his customers find their dream home and keeps things easy by ensuring your banking experience is as simple and smooth as possible. He has completed a Diploma in Management.

 

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Business Banking Specialist

Business Banking Specialist

Andrew McAdie
Phone: 0476 813 595

Andrew started his career in Melbourne with the State Bank of Victoria, moving into Business Banking following the merger with the Commonwealth Bank. After a brief period as an Equipment Finance broker, Andrew owned and managed his own small business in Industrial supplies, before relocating to Queensland in 2005.

For the previous 10 years Andrew was working with a big four bank as a Relationship Executive in Business Banking for Small and Medium Enterprises.

With his children grown up, and almost moved out, Andrew enjoys travel with his wife, AFL and fishing.


Broker Relationships

Business Development Manager - Broker Relationships

Michelle Southern
Phone: 0476 831 193

Michelle joined SCCU to help develop and grow our broker channel. She has over 17 years’ experience in finance and banking and has specialised in the third party broker distribution channel since 2012.

Michelle is a member of the FBAA and holds Diplomas in Mortgage Management and Financial Planning.  She is passionate about providing solutions to brokers that assist their clients in fulfilling their home ownership dreams.


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Executive Management

Chief Executive Officer

Stuart Edwards

Stuart was appointed to the role of Chief Executive Officer in 2015 and also holds the position of Executive Director. Stuart is a highly successful strategic business leader with more than 25 years’ experience in the Financial Services industry across listed banks and the customer owned, mutual sector.

Since joining Southern Cross Credit Union Stuart has led the complete transformation of the business delivering positive results in the key strategic areas including organisational culture, employee engagement, financial performance, process improvement and customer experience.

Stuart is a member of the Australian Institute of Company Directors, holds a Diploma in Financial Services and has completed various executive level management and leadership qualifications.

Living locally in the Northern Rivers region Stuart is passionate about the role customer owned financial institutions can, and should, play in supporting strong and healthy communities.


Chief Financial Officer

Brett Myles

Brett is responsible for the financial management of the Credit Union, as well as strategy and implementation of SCCU’s information and communication technology objectives. Brett worked in the Audit and Assurance section of a big 4 accounting firm for nine years, before joining the banking and finance industry in 1994.

Brett is passionate about mentoring and developing his team and implementing technology for efficiency gains. He is a strong advocate for using technology to improve the customer experience.


Executive Manager, Risk & Compliance

Simon Lehmann

Simon is responsible for the risk, compliance and regulatory governance of Southern Cross Credit Union, also ensuring that our services are easy to understand and use. He has more than 25 years’ experience in the banking and finance industry having worked in both listed banks and the mutual sector. His expertise spans retail banking, lending operations, project management, risk and training.


Executive Manager, Distribution

Craig Barker

Craig has more than 35 years’ experience in financial services in Australia and Asia, across a broad range of functions. Included in these is the development and management of distribution networks across multiple channels. 

At SCCU, Craig is responsible for business and customer outcomes; and our people who deal directly with our customers to help them achieve their dreams.


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Board of Directors

Chairperson

Guy Bezrouchko

Guy is a Director and Deputy Chairman of Southern Cross Credit Union, having been elected to the Board in June 2006. Guy has served on the Audit and Risk Committees during this time and was Chairperson of the Audit Committee between 2013 and 2015.

Having lived in the Northern Rivers region for over 25 years, Guy strongly believes in the value of a local, community based and owned banking institution. Guy's practical senior experience in both large cooperatives and local government brings strong financial expertise to the board.

As an active community participant in the region, Guy is committed to ensuring SCCU meets the needs of today's banking customers by delivering an exceptional customer banking experience.


Deputy Chairperson

John Rutledge

John is Chairman of the Board of Southern Cross Credit Union. During his tenure on the Board, John has overseen the appointment of the new CEO and revised staff structure while facilitating many contemporary changes to governance at Southern Cross Credit Union.

With 30 years’ involvement at an executive level in the administration, management and financial aspects of Local Government, John is always mindful of the importance of Board decisions on improving the customer owned banking experience.


Director | Chair, Risk Committee

Belinda Henry

Belinda is a Director of Southern Cross Credit Union having been elected to the Board in June 2011, and as Chairperson of the Risk Committee in November 2015.

Having lived in the Tweed her entire life, Belinda is dedicated to ensure that we, as a local, community based and owned banking institution, continue to support our community organisations, our customers and our local businesses by delivering an exceptional customer banking experience.

Belinda holds a Bachelor of Laws, has practiced as a lawyer in the Tweed for the past 14 years, and is the managing partner of a successful law firm in the Tweed. Belinda brings her legal skills and expertise to the board in ensuring effective prudential management and governance.

Belinda was awarded Business Woman of the Year at the 2016 Tweed Coast Women’s Awards.


Director | Chair, Audit Comittee

Alvaro Lozano

Alvaro has been a Director of Southern Cross Credit Union since February 2017 and also serves as the Chair of our Board Audit Comittee.

Alvaro has degrees in science and engineering, as well as a postgraduate degree in Project Management. He is also a Fellow of the Institute of Managers and Leaders (FIML). Having lived in the Far North Coast for close to 14 years, Alvaro has been involved in senior management positions both in Local Government and private enterprise. Alvaro is experienced in the management of information technology projects having an expertise in business process efficiency initiatives.

Alvaro has joined the board as a contributor to the decision making to ensure SCCU customers are provided extraordinary value through a modern, efficient and friendly customer banking experience.


Director

Suzie Slingsby

Suzie’s background is as a payments specialist with over 25 years’ experience in the financial services industry having held Regional Director, General Manager and Senior Executive roles with industry leaders such as Thomas Cook, Travelex and MasterCard. She is a graduate of the Australian Institute of Company Directors and has brought her wealth of industry experience to Southern Cross Credit Union.

Having been actively involved as a volunteer in community programs such as Friends with Dignity for many years, she is a passionate advocate of community based banking and understands how it provides both superior service levels and other benefits that encourage the connection and growth of the local communities in which they operate.


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