Community

The backbone of everything we do.

At Southern Cross Credit Union, being customer-owned means we prioritise giving back to the communities that support us. We believe in the power of community banking to create lasting, positive change. From local initiatives to partnerships with grassroots organisations, we are proud to be actively involved in enhancing the well-being of our region. Explore our current community partnership programs to see how we’re making a difference today, and join us in building a brighter, more connected future.

Community-Driven, Customer-Owned

Community Partners

Partnered with community grassroot organisations from across the Northern Rivers, we’re committed to supporting our community through meaningful, positive action.

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Community Partners
Sustainability

We’re dedicated to caring for the places we call home, aligning with people and initiatives that address todays sustainability issues which impact our environment.

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Sustainability
Social Responsibility

Our Social Responsibility statement guides how we create and sustain value for our customers, team, community, and the environment.

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Social Responsibility

Major Partnerships for Major Impact

Our Community Partnerships are exceptional, growing and located across the Northern Rivers Region. Through these Partnerships we provide financial and in-kind support to organisations, community groups and teams, who share the same values and passion for community as we do. Follow us on social media to see how you can get involved, or check out the below for more information on each Community Partner.

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Community Partnerships

Byron Bay Wildlife Hospital

Bringing together the best wildlife veterinarians in the country to provide urgent care to threatened and injured Australian animals, two Australian veterinarians with a passion for wildlife, Dr. Stephen Van Mil and Dr. Evan Kosack conceived the plan for a wildlife hospital like none before…one that could go where the injured animals are…and the Byron Bay Wildlife Hospital was born!

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Byron Bay Wildlife Sanctuary

A new chapter has begun at the old ‘Macadamia Castle’, now known as the ‘Byron Bay Wildlife Sanctuary’. You will see big changes at the park, as they move towards becoming a bio-park, with the priority to respect, protect and enjoy Australian Native Wildlife. ⁠Working alongside partners to increase awareness and preservation, this will include structural and aesthetic upgrades, as well as habitat advancements for resident wildlife.⁠

Positive Change For Marine Life

Through core values of understanding, education and respect, Positive Change For Marine Life empower communities to take action for our ocean, developing long-term initiatives which benefit the sea, as well as those who rely upon it for survival.

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Cudgen Headland Surf Life Saving Club

Cudgen Headland Surf Life Saving Club volunteer lifesavers patrol Kingscliff Beach between October and April on weekends and for NSW and Qld public holidays.  Our beach is patrolled by professional lifeguards during the NSW and Qld summer and winter school holidays. The Surf Club charter is to provide aquatic safety for Kingscliff Beach which allows families to enjoy their holidays and leisure time in safety.

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Hockey Tweed and Casuarina

Home to 6 local clubs, Casuarina, Kingscliff, Mullumbimby, Murwillumbah, Pottsville and Waratahs, Hockey Tweed is run on the back of the hard work and dedication of many. Over the years Hockey Tweed have proudly helped develop many players to a representative level, not only playing for Queensland and NSW, but also Australia, both past and present players.

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We are so grateful to have a strong partnership with such a great company that really cares about its local environment – and lives up to the community custodianship we hope to share with our partners and supporters.
Dane Marx - Positive Change For Marine Life
Southern Cross Credit Union’s financial help was a massive help to our organisation. This money went directly into feeding and caring for the animals that we have rescued and are in our care. With this kind of support we can give the best possible care to these animals so they can be released back into the wild.
Kelsey Banister, Australian Seabird Rescue Assistant to the General Manager
We commend Southern Cross Credit Union for their initiative to assist local charities. Thank you SCCU and our community!
Meredith Dennis OAM, President of Tweed Palliative Support and Wedgetail Retreat
Through their yearly sponsorship, Southern Cross Credit Union have demonstrated their commitment to environmental sustainability in our region in a number of ways. As well as funding projects to recycle plastic waste and remediate contaminated soil, they have supported Byron Bay Wildlife Hospital to provide expert veterinary care to native animals. We’re so very grateful to SCCU for their support and applaud their commitment to conservation and sustainability projects.    
Dr Stephen Van Mil - Founder and CEO, Byron Bay Wildlife Hospital
Southern Cross Credit Unit is an outstanding example of a business that is all about doing right by the communities that it operates in. By supporting local organisations such as ours (Positive Change for Marine Life), they are helping to address major issues around sustainability and environmental management. As is true to character for a locally focused, community-oriented business, they not only support us financially, but by actively attending and getting involved in community events. We are proud to have SCCU as a long term partner for our projects and campaigns, as we strive to foster greater community custodianship of the incredible environments we call home.
Dane Marx - Positive Change For Marine Life
Our Annual Customer Satisfaction Survey Resul...

Your voice matters. As a customer-owned institution, you guide our direction—shaping how we evolve and support you through your financial life stages. Simply put, you're our compass. In this year’s Annual Customer Satisfaction Survey, we took a moment to celebrate. But only briefly, because there’s always more to be done....

Your voice matters. As a customer-owned institution, you guide our direction—shaping how we evolve and support you through your...

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Excellence in Professional Services Winners

The 2023 Tweed Regional Business Awards winners have been announced and we are humbled to be the proud recipients of the Excellence in Professional Services award. The Excellence in Professional Services Award recognises a business who demonstrates outstanding achievements in their field, and whose business has made a significant contribution...

The 2023 Tweed Regional Business Awards winners have been announced and we are humbled to be the proud recipients...

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Southern Cross Credit Union announces partner...

Southern Cross Credit Union (SCCU) expands its community reach, announcing a new partnership with Hockey Tweed and Casuarina Beach Hockey Club. It is important for SCCU to be involved in the community across different fields that are important to our region, and sport is one of those sectors we want to...

Southern Cross Credit Union (SCCU) expands its community reach, announcing a new partnership with Hockey Tweed and Casuarina Beach Hockey...

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Thank You Kingscliff for a Great Clean Up Aus...

Southern Cross Credit Union and their community partners came together on Sunday 5th March 2023, to host one major impact event for the Kingscliff community, and the results were incredible. The community came out in numbers, with over 200 volunteers, including SCCU staff, families, nippers and locals. In just under...

Southern Cross Credit Union and their community partners came together on Sunday 5th March 2023, to host one major...

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