The results from our Annual Customer Satisfaction Survey are in, and we would like to thank everyone who took the time to share their feedback. Each year, the survey provides valuable insights into what matters most to our customers and helps shape the future of our products, services and...
The results from our Annual Customer Satisfaction Survey are in, and we would like to thank everyone who took...
ASIC and Scamwatch are warning Australians about a rise in scams that impersonate trusted banks, government agencies and even well-known public figures to steal money or personal information. Current scam trends include bank impersonation scams, fake celebrity investment opportunities, and ATO and myGov impersonation scams. Scammers are becoming increasingly sophisticated,...
ASIC and Scamwatch are warning Australians about a rise in scams that impersonate trusted banks, government agencies and even...
Kids ask big questions, “Why can’t we buy everything?”, "Can I have that?" & “What’s a savings account?”, and as it turns out, these questions matter more than we think. According to Ecstra Foundation’s national 2025 survey of teachers, parents and students, 93% of parents and 95% of teachers agree...
Kids ask big questions, “Why can’t we buy everything?”, "Can I have that?" & “What’s a savings account?”, and...
We’re continually improving our Mobile App to make everyday banking simpler, safer and more reliable for our customers. From time to time, this means releasing updates that refresh how the app looks, works, and protects your information. If you’ve ever wondered why updates matter or what they mean for you,...
We’re continually improving our Mobile App to make everyday banking simpler, safer and more reliable for our customers. From...
Sometimes the hardest conversations are the most important ones. Staying alert and talking about elder financial abuse isn’t easy, but it crucial to protecting the financial wellbeing of those who might be too vulnerable to protect themselves. Whether it’s a family member, a trusted friend, or even a stranger,...
Sometimes the hardest conversations are the most important ones. Staying alert and talking about elder financial abuse isn’t easy,...
Taking back control starts with understanding what financial abuse is and how it can impact your life. Financial abuse happens when someone limits your access to money or controls your financial decisions, often leaving you without independence. It’s a form of domestic and family violence that can affect anyone, regardless...
Taking back control starts with understanding what financial abuse is and how it can impact your life. Financial abuse happens...
Life doesn’t always go to plan. Illness, injury, or age-related changes can make it hard, or even impossible, to manage your finances or make important decisions. That’s why planning matters. Putting a Power of Attorney (POA) or Enduring Power of Attorney (EPOA) in place gives you peace of mind knowing...
Life doesn’t always go to plan. Illness, injury, or age-related changes can make it hard, or even impossible, to...
At SCCU, our annual Customer Satisfaction Survey is more than listening – it’s the foundation of how we grow as a purpose-led organisation. Every year we invite our customers to share their banking experience with us to help us build on our strategic direction while improving on our services....
At SCCU, our annual Customer Satisfaction Survey is more than listening – it’s the foundation of how we grow...
This awards season has been an incredible milestone for Southern Cross Credit Union. Across the 2025 Tweed and Ballina Shire Business Excellence Awards we were honoured to receive six awards. This recognition we’re incredibly proud of. Not only for what it says about our Credit Union, but for what...
This awards season has been an incredible milestone for Southern Cross Credit Union. Across the 2025 Tweed and Ballina...
Brigadier Patrick McIntosh Awarded Distinguished Service Cross At Southern Cross Credit Union, we believe that service to community comes in many forms. It’s something we live and breathe in our own backyard, but it’s also something we proudly recognise when it’s demonstrated on a global stage – especially by one...
Brigadier Patrick McIntosh Awarded Distinguished Service Cross At Southern Cross Credit Union, we believe that service to community comes in...
The warmer days sees us breaching the confines of comfort and embrace the spoils of summer. As our holiday bodies begin to make their comeback, generally our “purses” start getting a little bit tight. This year, there’s been uncertainty amongst consumers due to interest rate rises and the cost-of-living pressures....
The warmer days sees us breaching the confines of comfort and embrace the spoils of summer. As our holiday...
Ready to purchase your first home? Here’s what you need to know… The finish line is in sight! You’ve shortlisted your potential new homes and you’ve found the loan that’s right for you. So that means it’s time to understand applying for your loan, the purchase process and settlement! Making an...
Ready to purchase your first home? Here’s what you need to know… The finish line is in sight! You’ve shortlisted...
