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Banking that gives back

At SCCU, we think banking should go beyond meeting financial needs. It should also benefit the wider community. As a credit union owned by our customers and based in the Northern Rivers, our goal is to make a positive impact in the communities where we live and work.

By banking with us, you support the protection of cherished natural spaces and empower grassroots organisations that strengthen our region and invest in future generations, ultimately contributing to a brighter future for both people and the planet.

Where Your Money Does More

Community Partners

Partnering with non-for-profit grassroot organisations from across the Northern Rivers, we’re committed to supporting our community through meaningful, positive action.

Community Partners

Sustainability

We’re dedicated to caring for the places we call home, aligning with people and initiatives that address today’s sustainability issues which impact our environment.

Sustainability

Social Responsibility

We believe banking can be a positive influence. Our Social Responsibility statement guides how we create and sustain value for our customers, team, community, and the environment.

Social Responsibility

How SCCU is helping a new generation fall in love with wildlife. 

At Byron Bay Wildlife Sanctuary, everything starts with a connection. Amanda Gorvin, the Sanctuary’s General Manager, and her team create opportunities every day for people of all ages to experience Australian wildlife, understand it and feel inspired to protect it. 

That’s where SCCU comes in. As a community partner of the Sanctuary, our support began by funding a CRM system, which strengthened the way the Sanctuary connects with its community and helped grow its impact. Today, we support its education program, helping reach more schools, more young people and more families across the region. 

Amanda says it feels like such a natural fit because both organisations are focused on people. Watch Amanda’s story and see how we support the local organisations that make our community stronger. 

Bank where your money goes back into community instead of shareholders.

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Meaningful Partnerships, Lasting Impact

Our community partnerships are built on shared values and a deep love for the Northern Rivers region.

Byron Bay Wildlife Hospital

We support Byron Bay Wildlife Hospital to help them deliver life-saving care to injured wildlife and raise vital funds through their Wild Aid event.

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Positive Change for Marine Life

We support Positive Change for Marine Life to help them restore and rewild local waterways through their river restoration program.

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Byron Bay Wildlife Sanctuary

Byron Bay Wildlife Sanctuary

We support Byron Bay Wildlife Sanctuary to help them provide a home to wild animals by funding vital tools like their Customer Relationship Management system.

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Hockey Tweed

We support Hockey Tweed to help cover the cost of registration fees and equipment, to make grassroots sport more accessible for local children.

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Hockey Casuarina

We support Casuarina Hockey Club keep kids on the field by helping cover the cost registration fees and equipment to make it easier for local families to get involved in the game.

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SCCU’s history of giving back

For more than 50 years, Southern Cross Credit Union has been part of what makes our region strong – community.

From small local clubs to major recovery efforts, we’ve proudly championed community projects spanning generations that protect our environment, nurture young people, and bring locals together.

Whether it’s funding wildlife rescue, empowering volunteers, or backing grassroots events, our commitment has always been the same: to help our communities thrive, together.

Read our community stories

Community list of initiatives

Here for our community

Over the years, we proudly supported a wide range of local organisations, projects and events that strengthen our region.

In addition to our collaboration with key long-term Community Partners, we have provided funding for numerous initiatives through our Community Grants program and remain committed to supporting other projects whenever possible.

We provide support for a wide range of activities, including sports events, education, festivals, and local networking gatherings. Beyond financial sponsorships, our engagement includes active participation by our teams, who volunteer at events hosted by community partners and contribute to many collaborative initiatives.

Together, these projects reflect a simple truth – community thrives when we support one another. See a few projects we’ve supported below:

“We value the relationship with SCCU now spanning over a 10-year period.

We look forward to keeping the local Kingscliff beaches safe for locals & visitors to enjoy again for the Summer” – Mark Humphries, Cudgen Headland SLSC

Cudgen Life Surf

Community

Looking for Support?

If you’re part of a grassroots organisation, community initiative, or local cause doing great things we’d love to hear about it. Whether you’re raising awareness, running events, or just need help getting the word out, we’re happy to have a chat and learn more.

While we work within set funding periods, we’re always open to new ideas and opportunities. If there’s a way we can get involved financially, through awareness, or hands-on support let’s start the conversation.

 

Tell Us About Your Project
We are so grateful to have a strong partnership with such a great company that really cares about its local environment – and lives up to the community custodianship we hope to share with our partners and supporters.
Dane Marx - Positive Change For Marine Life
Winning the $1,500 award from Southern Cross Credit Union’s Community Goals program will be a massive help to our organisation. This money will go directly into feeding and caring for the animals that we have rescued and are in our care. We currently have 14 sea turtles, one seabird and one sea snake in our care. With this kind of support we can give the best possible care to these animals so they can be released back into the wild.
Kelsey Banister, Australian Seabird Rescue Assistant to the General Manager
On behalf of Tweed Palliative Support and Wedgetail Retreat, we are delighted with our win!  The fact that this was a community vote makes is very special to us and we are so grateful for their support. We commend Southern Cross Credit Union for their initiative in putting on this program to assist local charities.  The $5000 Community Goals prize will greatly enable us to continue our service to the people of Tweed Shire via TPS and to maintain our world-class end-of-life care at Wedgetail Retreat. Thank you SCCU and our community!
Meredith Dennis OAM, President of Tweed Palliative Support and Wedgetail Retreat

Stay Up to Date

4 mins
60 Years of Banking with SCCU – From the No...
Banking In The Northern Rivers,  Community Owned Banking,  Banking Customer Experience,  Regional Banking Australia,  Best Banks For Customer Satisfaction,  Banking,  Northern Rivers

Six days, six locations, 1,600 gelatos later, and plenty of engaging conversations at our Financial Service Centers, our 60-year local activities have officially wrapped up. When we started planning our 60-year celebrations, we wanted them to feel personal. Not just a milestone for SCCU, but an opportunity to give back...

Six days, six locations, 1,600 gelatos later, and plenty of engaging conversations at our Financial Service Centers, our 60-year...

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3 mins
Our Annual Customer Satisfaction Survey Resul...
Regional Banking Australia,  Online Banking Customer Satisfaction Survey,  Major Bank Customer Feedback,  Customer Service Better Banking Rates,  Face-to-face Banking,  Online Banking Experience,  PayID And Osko,  Best Banks For Customer Satisfaction,  Financial Services,  Local Banking,  Personalised Banking,  Ethical Banking,  Credit Union,  Community Banking

Your voice matters. As a customer-owned institution, you guide our direction—shaping how we evolve and support you through your financial life stages. Simply put, you're our compass. In this year’s Annual Customer Satisfaction Survey, we took a moment to celebrate. But only briefly, because there’s always more to be done....

Your voice matters. As a customer-owned institution, you guide our direction—shaping how we evolve and support you through your...

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2 mins
Excellence in Professional Services Winners
Southern Cross Credit Union,  Online Banking,  Excellence In Professional Services,  Banking,  Community,  Everyday Banking

The 2023 Tweed Regional Business Awards winners have been announced and we are humbled to be the proud recipients of the Excellence in Professional Services award. The Excellence in Professional Services Award recognises a business who demonstrates outstanding achievements in their field, and whose business has made a significant contribution...

The 2023 Tweed Regional Business Awards winners have been announced and we are humbled to be the proud recipients...

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2 mins
Southern Cross Credit Union announces partner...
Create A Better Future,  Community Banking,  Community

Southern Cross Credit Union (SCCU) expands its community reach, announcing a new partnership with Hockey Tweed and Casuarina Beach Hockey Club. It is important for SCCU to be involved in the community across different fields that are important to our region, and sport is one of those sectors we want to...

Southern Cross Credit Union (SCCU) expands its community reach, announcing a new partnership with Hockey Tweed and Casuarina Beach Hockey...

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My whole experience to switch to SCCU has been awesome. The initial face to face interview with Hari, the person on the phone I needed to talk to, plus the exchange on-line have been extremely pleasant, friendly & professional. It’s been a great all-round exchange.
Amadyin A
Steve Distant was very efficient, explained the process of changing banks and refinancing our loans very well. He was always available to answer questions and help at any time. Great service! I had some issues setting up fund transfers to other institutions so went to the local branch. The manager at Murwillumbah was delightful, listened carefully, understood the issue and suggested I set up the transfers in net banking rather than the app. This worked! The call centre staff have also been very helpful, happy to listen and help and very human in their interactions. Their advice has been excellent. We are extremely pleased with the individual, local branch and call centre services. Hopefully I won’t need to take up their time anymore now that I’ve mastered the SCCU banking processes. Thank you!
Karen H
As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver. Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.
Jason