Southern Cross Credit Union


Ballina set for New Financial Service Centre

As part of our on-going commitment to invest in the Northern Rivers, we are pleased to announce your existing Ballina Branch will undergo a transformation into a brand new Financial Service Centre. Construction will commence from Monday 19th February, with works expected to wrap-up in late March, when we will be super excited to reveal the new look facility.

We want you to feel at home in the new Financial Service Centre and enjoy the experience. ​ So, at a time when many financial institutions are working on digitising the in-branch customer experience, we're making a deliberate shift away from this to put one thing first – you! 

We will keep you up-to-date with photos of the new Financial Service Centre throughout the build, but for now check out the plans below:

Features of the new Ballina Financial Service Centre will include:

  • Dedicated specialists for personal banking and lending who are highly skilled in servicing all your banking needs
  • Customer lounge including shopfront bench seating and free Wi-Fi
  • Shared customer experience rather than through screens or over a counter
  • iPad Roundtable for access to internet banking, searching for property and accessing financial resources
  • Meeting rooms for private financial conversations
  • Free Cash Withdrawals within the Financial Service Centre

During construction, you can still see us for all cashless transactions and enquiries at our temporary Pop-up Branch. This will be located in Ballina Fair, next to Woolworths, from Monday 19th February.

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