Southern Cross Credit Union

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Southern Cross Credit Union Voted Best in Professional Service 3 Years in a Row

For a third year in a row, Southern Cross Credit Union (SCCU) have been awarded for Excellence in Professional Service at the Norther Rivers Regional Business awards held by the NSW Business Chamber.

"It's been a very big year for SCCU as we continue to show that local, customer owned banking can make a real difference to our customers and our community. These awards are a result of our drive to deliver a truly customer centric experience where our customers choose to advocate for us; where we are socially responsible and involved in our community; where trust, values and culture really mean something; and where our entire team is engaged in the success of our business and the financial wellbeing of our customers." mentions CEO Stuart Edwards.

This is no more apparent than in the introduction of our new Financial Service Centres. Over the past 24 months we have re-invested a significant portion of our profits into overhauling our Northern Rivers branch network, providing a modern space where the focus is on enabling customers to feel at home and comfortable to discuss their financial situation.

"Whilst 'three in a row' is a great achievement, we won't get complacent. We'll continue to find new ways to reinvest our profits into delivering better products and services for our customers." Mr Edwards explains.

Aside from being recognised with an array of local and regional awards, our Northern Rivers based Credit Union has also been recognised on the National stage as a finalist in the Best Mutual category at the latest Australian Lending Awards and Australian Retail Banking Awards.

"Without the support of our customers, our team and our community we wouldn't be in a position to receive the awards and recognition we've had over the past three years. This really is for them!"

Recent Awards and Recognition

2018
Australian Retail Banking Awards – Best Mutual (Finalist)
Australian Lending Awards - Best Mutual Lender (Finalist)
Northern Rivers Business Excellence Awards - Excellence in Professional Service (Winner)
Northern Rivers Business Excellence Awards - Excellence in Business (Finalist)
Lismore Business Excellence Awards – Excellence in Work Health & Safety (Winner)
Lismore Business Excellence Awards – Excellence in Professional Services (Highly Commended)
Business Excellence Awards Tweed Shire - Excellence in Professional Services (Finalist)
Ballina Coast & Hinterland Business Excellence Awards - Excellence in Professional Service Award (Winner)

2017
Australian Lending Awards - Best Mutual Lender (Finalist)
Australian Lending Awards – Best Secured Personal Loan Lender (Finalist)
Northern Rivers Business Excellence Awards - Excellence in Professional Service (Winner)
Northern Rivers Business Excellence Awards - Excellence in Business (Finalist)
Lismore Business Excellence Awards – Excellence in Professional Services (Winner)
Business Excellence Awards Tweed Shire - Excellence in Professional Services (Finalist)

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