Our disclosures contain important info to help you better understand our products and services. To see what we've been doing in recent years including financial performance, business improvements and community initiatives, take a peek at our latest annual reports.
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Prudential Disclosures
Capital Adequacy
- Common Disclosures for Year ended 30 June 2022
- Common Disclosures for Year ended 30 June 2021
- Capital Reconciliation for Year ended 30 June 2022
- Capital Reconciliation for Year ended 30 June 2021
Risk Exposures & Assessments
- Quarter ended 31 Dec 2022
- Quarter ended 30 Sept 2022
- Quarter ended 30 June 2022
- Quarter ended 31 Mar 2022
- Quarter ended 31 Dec 2021
Securitisation
- Securitisation Quarter ended 31 Dec 2022
- Securitisation Quarter ended 30 Sept 2022
- Securitisation Quarter ended 30 June 2022
- Securitisation Quarter ended 31 March 2022
- Securitisation Quarter ended 31 Dec 2021
Remuneration
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Product & Privacy Disclosures
Product Terms & Conditions
- Summary of Accounts, Availability of Access Facilities & Transaction Limits
- Other Products – Summary of Accounts, Availability of Access Facilities & Transaction Limits
- Account and Access Facilities Conditions of Use
- PayID® Terms and Conditions
- Financial Services Guide
- Credit Guide
Rates & Fees
- Loan Interest Rate Schedule
- Deposit Interest Rate Schedule
- Schedule of Fees & Charges
- Schedule of Fees & Charges – Other Products
- Schedule of Fees and Charges – Home and Personal Loan Products
- Schedule of Fees and Charges – Business Loan Products
- Home Loan Fixed Rate Lock – Fact Sheet
- Business Deposit Interest Rate Schedule
- Products NLFS Interest Rate Schedule
Your Privacy
- Privacy Notice
- Privacy Policy
- Privacy Policy for Job Applicants
- Types of Personal Information we collect
Other Disclosures
- Resolving A Dispute
- Open Banking Policy
- Digital Wallet and Card Conditions of Use
- The Customer Owned Banking Code of Practice is the code of practice of Australian credit union, mutual banks and mutual building societies
- The Customer Owned Banking Code of Practice – Our Promises
Closing Accounts